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FAQs

To place a complaint, you can email us at contact@sauda.store. Please mention your Order ID and describe your issue. Our team will look into your complaint and get back to you within 24- 72 hours.
Yes, you can before it is processed from our end. Please call on 0332-3562506 or email at contact@sauda.store to do the needful. Please mention your Order ID for cancellation.
In case of a missing item, you can email us at contact@sauda.store or contact us at our provided number. Please mention your Order ID and let us know the details. Our team will look into it and get back to you within 24- 72 hours.
You can pay through: - Cash on delivery (COD) - Online Payment through Debit/Credit Card - Buy-Now-Pay-Later (For Corporate Partners)
You can order groceries between 10:00 AM – 7:00 PM (Mon-Sat)
Yes, you can! All tips go directly to our riders and you can tip your rider when they come to drop off your order.
Our Sauda Delivery shipping service delivers your groceries to you in 60 to 90 minutes!
We offer free delivery on all orders above Rs.1500/- Our delivery charges are flat Rs.125/-
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(Inclusive of all taxes)