Privacy Policy

Welcome to the www.sauda.store (hereinafter “Sauda Store”) website (hereinafter, the "Website"). Sauda Store respects your privacy and wants to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy (hereinafter, the “Policy”) applies to the use of the Website and mobile application (hereinafter “Platform”) and covers any information about users of our products and services (hereinafter, “Services”) that may include personal data as defined by applicable laws and regulations (hereinafter, “Personal Information”), which Sauda Store may obtain when you use the Sauda Store Platform. The Policy is intended to inform you about how we collect and use information so you can make an informed decision about using the Services. Please read it carefully before using the Services or submitting any information to us. If you do not agree to any part of this Policy, then you should stop accessing the Services.

This Policy does not apply to information collected in any other way, including offline.

The Policy may change as a result of changes to the Services and the content. Users are requested to refer to this Policy periodically or whenever you visit www.sauda.store. By accessing and using the Platform and availing the Services, the User consents to the collection, storage, and use of the personal data that the User provides (including any changes thereto as provided by you) for any of the Services and expressly authorizes the operator to process such personal data. A separate consent shall be obtained from the User for each lawful purpose that it is collected and used for.

What Information Do We Collect?

1. Personal Information

1.1. Sauda Store may collect and store Personal Information that you provide to us when accessing or using the Services. “Personal Information” means any information that relates directly or indirectly to a data subject, who is identified or identifiable from that information or from that and other information in the possession of a data controller and/or data processor, including any sensitive personal data. Provided that anonymized, or pseudonymized data which is incapable of identifying an individual is not personal data. Personal Information includes but not limited to, your name, gender, date of birth, mobile number, email address, residential address, your login information such as your username and password, one-on-one communication between members on the Website, any information mentioned in inquiries, and any other details that are asked through the registration or process of placing an order. Personal Information does not include: (1) aggregated or anonymized information; (2) information about you that is provided by third parties; or (3) information that is posted to publicly accessible areas of the Services.

1.2. Such Personal Information may be stored when you (a) create or update your account, (b) communicate with us, (c) avail our Services on our Platform, (d) contact us, (e) update your profile (hereinafter, “Profile”), or post information using your Profile, we may also collect verification information.

1.3. We may use certain information you provide for research and statistical purposes and in such cases, we will take steps with an aim of protecting your individual identity. We may also use the information you provide to offer you products and services that we believe may be of interest to you. You may choose not to receive such offers and communications from us when you register. You may also opt out or unsubscribe.

1.4. You should exercise caution when disclosing personal information in the creation of your account. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. identity card number (hereinafter, "Sensitive Information"). Sensitive Information means and includes data relating to access control (username and/or password), financial information such as bank account, credit card, debit card, or other payment instruments, computerized national identity card, passports, biometric data, and physical, behavioral, psychological, and mental health conditions, medical records, and any detail pertaining to an individual’s ethnicity, religious beliefs, political affiliation, physical identifiable location, travelling details, pictorial or graphical still and motion forms, IP address and online identifiers. If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.

1.5. If you submit your information, know that:

-It must be accurate, complete, and current. It may be distributed to third parties in multiple formats (including online), and you will not be compensated by in any way for its use.

-By submitting the information on our Platform, you consent to the review of such information by our team members and by those who assist us in the provision of services to the users of our Platform. We may take steps to inform all such people that such information should be treated as being confidential and should not be shared with anyone (unless required for the provision of any requested service).

-Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Platform. Here you can view the details of your orders that have been completed.

1.6. If you choose to provide us with Personal Information, you consent to the transfer and storage of that information on our servers. We take reasonable steps to ensure that your Personal Information is not kept for longer than necessary for the purpose it is collected for.

2. Financial Information

2.1. Sauda Store can or may collect and store any financial information. Financial information refers to bank account details, credit and debit card information etc. (hereinafter, “Financial Information”).

3. How We Use the Information You Provide Us

3.1. You provide us with information when you sign up to Sauda Store. Sauda Store will also collect information from all of it users about their use of the Platform. Any information on users or their use of the Platform is subject to Sauda Store Privacy Policy. By using Sauda Store, you consent to use of that information and warrant that all information provided by you is accurate.

3.2. We use information other than Personal Information, including aggregated or anonymized information to analyse trends, administer the Services, improve customer service, diagnose problems with our servers, track user movement and gather demographic information for aggregate use.

1.1. The purposes for which the personal data is being or is to be collected and further processed and the time duration for which data is likely to be processed and retained thereafter has been defined in the Sauda Store Terms and Conditions.

1.2. We may use your Personal Information to help us improve our products and services and getting in touch with you to let You know about goods, services or promotions that may interest you. Sauda Store understands your privacy needs and will not sell, trade, or share personal information collected online from customers with third parties. Other reasons why we may use your Personal Information include: (a) verifying your identity, (b) processing payment or online transactions (c) complying with laws and regulations applicable to us (d) assisting law enforcements and investigations conducted by any governmental and/or regulatory authority (e) responding to or taking part in legal proceedings, including seeking professional advice.

1.3. Your name and address may be passed on to a third party, in an effort to have your order processed. When you place an order through Sauda Store, your Personal Information may also be used for marketing and/or promotional purposes. However, you can choose to not receive marketing or promotional information from Sauda Store at any time by simply utilizing the unsubscribe function in the electronic marketing material sent to you. It is our policy to not provide Personal Information to third parties without your consent.

1.4. All personal information collected by Sauda Store will only be used internally and exclusively within our corporate group. Sauda Store does not share Personal Information with third parties unless (1) You have indicated to us that you wish to receive information from such parties; (2) You otherwise give us your consent to do so.

2. Third Party Sites

2.1. Our Platform may contain links to third-party websites over which we have no control. If you follow a link to any of these websites, please ensure to follow up with their data collection and usage practices.

2.2. Sauda Store takes no responsibility for the practices and policies of third-party websites.

3. Transfers of Information

3.1. Information about our customers, including Personal Information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which Personal Information could be transferred to third parties as one of our business assets. In such an event, Sauda Store will attempt to notify you before your Personal Information is transferred, and you shall have the right to opt out of any such transfer. Sauda Store shall not transfer data to any unauthorized person or system, contrary to the provisions of applicable laws.

3.2. If personal data is required to be transferred to any system located beyond territories of Pakistan or system that is not under the direct control of government of Pakistan or entities of Pakistan, it shall be ensured that the country where the data is being transferred offers personal data protection legal regime at least equivalent to the protection provided under the applicable laws.

4. Cookies

4.1. The User is aware that a ‘Cookie’ is a small piece of information stored by a web server on a web browser so it can later be traced back from that particular browser, and that cookies are useful for enabling the browser to remember information specific to a given user, including but not limited to a User’s login identification, password, etc. The User is aware that the Platform places both permanent and temporary cookies in the User’s computer's hard drive and web browser, and does hereby expressly consent to the same.

4.2. The User is further aware that the Platform uses data collection devices such as cookies on certain pages of the Platform to help analyze web page flow, measure promotional effectiveness, and promotes trust and safety, and that certain features of the Platform are only available through the use of such cookies. The User is free to decline the Platform’s cookies by going to the browser’s security settings and blocking all cookies, however, certain features on the Platform may consequently become unavailable for use.

4.3. Additionally, the User is aware that they might encounter cookies or other similar devices on certain pages of the Platform that are placed by third parties or affiliates of the Platform. The User expressly agrees and acknowledges that Sauda Store does not control the use of such cookies/other devices by third parties, that the Platform is in no way responsible for the same, and that the User assumes any and all risks in this regard.

4.4. We utilize third-party vendors such as Google, that use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our Platform.

4.5. If you do not consent to the use of cookies, please do not access, visit, or use the Sauda Store Platform.

5. Security

5.1. Sauda Store endeavors to secure your Personal Information from unauthorized access, use or disclosure by putting into place reasonable and practical physical, electronic and managerial measures to safeguard the information we collect.

5.2. No security measures are perfect or impenetrable. To protect the confidentiality of your Personal Information, you must keep your password confidential and not disclose it to any other person. You are responsible for all use of the Services by any person using your password. Please advise us immediately by emailing us if you believe your password has been misused. You should also note that email is not secure, and you should not send any confidential or sensitive information to us via an unsecured email.

6. Data Retention

6.1. We retain user data for no longer than necessary in relation to the purposes for which it is collected or otherwise processed.

6.2. Your Personal Information shall be deleted immediately, unless stated otherwise in this Privacy Policy, after you delete your account on the Sauda Store Platform. However, other anonymous data in reference to your access and use of the Services collected with your permission may be retained indefinitely. You can contact us at any time to have your Personal Information deleted or modified to reflect the most accurate details.

6.3. We will retain your Personal Information in a private electronic database for the period that we find to be necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required for legal, regulatory or compliance reasons. When your Personal Information in our possession is no longer needed, we may erase, destroy, or otherwise modify it in whole or part, at our sole discretion.

7. Your Rights

7.1. Subject to any applicable legal and regulatory exemptions, if you are concerned about your data, you have certain rights in relation to the data we hold about you. You have the right to:

a. request access to the personal data which we may hold or process about you;

b. require us to correct any inaccuracies in your data free of charge; and

c. ask us to stop using your personal data for direct marketing purposes.

7.2. Sauda Store reserves the right to suspend or deactivate your account at any time. Similarly, you reserve the right to request deactivation of your account.

7.3. The User has the right to withdrawal of consent for use of personal data and erasure of personal data concerning him without undue delay and Sauda Store shall do so within a period of 14 working days. The withdrawal of the consent shall not affect the lawfulness of the processing based on consent before its withdrawal.

7.4. Sauda Store shall take adequate steps to ensure that the required personal data is accurate, complete, not misleading and kept up-to-date by having regard to the purpose, including any directly related purpose, for which the personal data was collected and further processed

8. Children

8.1. Our Services are not intended for use by children under the age of 18, and such use is prohibited by our Terms and Conditions. We do not knowingly collect Personal Information from persons under 18. If you become aware that a child has provided us with Personal Information, please contact us as set forth in this Policy.

9. Enquiries

9.1. If you have any additional concerns related to this Policy and/or our practices, you may contact us at contact@sauda.store

10. Updates

10.1. We may make changes to this Privacy Policy at any time by posting the amended terms on the Platform. By continuing to use and access the Platform, you agree to be bound by such changes. It is your responsibility to view this Policy from time to time to stay updated with any changes made by us.

This Privacy Policy was last updated on 3rd Nov, 2023.